Logo

Terms & Conditions

Please take the time to read these terms and conditions carefully before using this website. These terms outline the rules, responsibilities, and guidelines for interacting with our site and accessing our services. Understanding these conditions is crucial to ensure a smooth and secure experience.

Terms of website use

This terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website https://mortgage42.co.uk/ (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site. Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.
By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our site.

Other applicable terms

Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Information about us

https://mortgage42.co.uk/ is a site operated by Mortgage42 Ltd ('We'). Mortgage42 Ltd is a company registered in England No. 16168064. Registered Office: 35 Parish Gardens, Leyland, Lancashire, PR25 3UF.

Mortgage42 Ltd is authorised and regulated by the Financial Conduct Authority.

Changes to these terms

We may revise these terms of use at any time by amending this page.
Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Changes to our site

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing our site

Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our site.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • Use of, or inability to use, our site
  • Use of or reliance on any content displayed on our site
  • If you are a business user, please note that in particular, we will not be liable for:
    • Loss of profits, sales, business, or revenue
    • Business interruption
    • Loss of business opportunity, goodwill or reputation
    • Any indirect or consequential loss or damage
      If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
      We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Uploading content to our site

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out as follows:

You may use our site only for lawful purposes. You may not use our site:

  • In any way that breaches any applicable local, national or international law or regulation
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect
  • For the purpose of harming or attempting to harm minors in any way
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (see below)
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam)
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms.
  • Not to access without authority, interfere with, damage or disrupt:
    • Any part of our site
    • Any equipment or network on which our site is stored
    • Any software used in the provision of our site
    • Any equipment or network or software owned or used by any third party

Interactive services

We may from time to time provide interactive services on our site, including, without limitation:

  • Chat rooms
  • Bulletin boards
  • Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
    We will do our best to assess any possible risks for users (and in particular, for children)from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
    The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.
    Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content standards

These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it. You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole. Contributions must:

  • Be accurate (where they state facts)
  • Be genuinely held (where they state opinions)
  • Comply with applicable law in the UK and in any country from which they are posted
  • Contributions must not:
    • Contain any material which is defamatory of any person
    • Contain any material which is obscene, offensive, hateful or inflammatory
    • Promote sexually explicit material
    • Promote violence
    • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age
    • Infringe any copyright, database right or trade mark of any other person
    • Be likely to deceive any person
    • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence
    • Promote any illegal activity
    • Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety
    • Be likely to harass, upset, embarrass, alarm or annoy any other person
    • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person
    • Give the impression that they emanate from us, if this is not the case
    • Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse

Suspension and termination

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of these terms upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our site
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our site
  • Issue of a warning to you
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach
  • Further legal action against you
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary

We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

We warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in these terms.

The views expressed by other users on our site do not represent our views or values.

Viruses

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our

If you wish to make any use of content on our site other than that set out above, please contact info@mortgage42.co.uk.

Third party links and resources in our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those sites or resources.

Use of Technology & Automated Processing We use Mortgage Assist Pro(MAP), a technology platform that includes Artificial Intelligence(AI) and Large Language Models (LLMs) to process mortgage applications more efficiently. This software helps verify documents, detect fraud risks, and ensure compliance with mortgage regulations. By using our services, you consent to the use of these automated tools as part of our assessment process. If you have concerns or wish to request a human review of an AI-assisted decision, please contact us.

Applicable law

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Google Reviews

See What Our Customers Say

We take pride in our customer service and are committed to providing you with the best possible experience. Here's what some of our customers have to say about us.

Severnia007

Severnia007

4 days ago

We've worked with Graham for many years across a range of mortgage and financial products, and every experience has been a success. Talking about your finances isn’t always easy, but Graham makes the process feel comfortable and straightforward. He clearly explains each step, helps you navigate the paperwork, and ensures you have everything you need. The digital tools and online systems he uses make it easy to share documents and stay in touch, with most of the process handled from home — a huge time-saver. Graham is quick to respond, and always takes the time to give clear, thoughtful answers. Mortgage42 might be a new company, but Graham brings the same professionalism, warmth, and care he's shown us for over a decade. Thank you to Graham and the whole team — highly recommended!

Mattlou H

Mattlou H

4 days ago

Brilliant Company Graham found us a mortgage that suited our needs perfectly. His knowledge of the industry is second to none and he kept us In the loop throughout whole process and was available at all times if we had any queries. Thoroughly Recomend this Company

Claudia Jackson

Claudia Jackson

5 days ago

I could not recommend Mortgage42 enough. There is no mortgage adviser I would rather be with. Friendly, happy, kind, loyal, understanding, experienced, knowledgable, organised, helpful, the list is endless. I have been with Graham for over 6 years and every experience he has made so simple and easy and hassle free which is all you want when talking all things mortgages. He will guarantee, to get you the best deal!

Angela Anderson

Angela Anderson

5 days ago

I honestly can’t recommend Graham at Mortgage42 highly enough! From start to finish, he always goes above and beyond in every way — making what could have been a stressful experience feel smooth and completely manageable. Their patience, warmth, and genuine care made us feel like more than just clients — he always treats us like family. Every question we had (and we had a lot!) was answered clearly and kindly. Making sure he found us the best deal, and offered advice where needed. If you’re looking for someone who genuinely cares and will go the extra mile for you, this is the person you want by your side. Thank you so much for everything!

Owen Brunton

Owen Brunton

7 days ago

Excellent service, fast responding and very helpful.

Pauline Muir

Pauline Muir

10 days ago

Graham is the kind of person that restores your faith in people. From the first contact he was friendly and professional and responsive to messages. I was quickly able to arrange an appointment with him Online and I was able to upload all my information and documentation prior to the appointment. Graham took the time to really listen to my situation and was easy to talk to and non judgemental. My financial situation in the past was difficult as a result of the end of my marriage and I had very little hope that I would be able to get a mortgage. Graham left me feeling confident that there would be a mortgage option that was suitable for me and despite my long standing worries he had come highly recommended and I took him at his word. The speed with which my consultation was then followed up with a mortgage offer in principle was astonishing (within the hour). I am genuinely blown away at the service Graham has provided so far, in addition Graham seemed equally as happy for me as I was and was just lovely, kind, positive and really helpful. I cannot recommend him highly enough.

Beverley French

Beverley French

14 days ago

Really good experience - friendly, knowledgeable, understood my preferences, found me a suitable product and made sure I understood it. Very smooth and rapid service. Amazingly prompt communication. Can't recommend highly enough.

John Flaye

John Flaye

14 days ago

Outstanding service & advice, given with a deep knowledge of the the mortgage and insurance markets. Clarity of information allowing full understanding. I cannot recommend Graham enough, he is head and shoulders above other mortgage companies and advisors.

Mark Swindlehurst

Mark Swindlehurst

16 days ago

Graham has an enormous amount of experience and knowledge, he will put you at ease and no matter you situation he can help, he won’t judge but will make you laugh whilst being totally professional. I haven’t gone anywhere else since meeting him. Most of all, he is very reasonable.

Daniel Bradley

Daniel Bradley

16 days ago

Fully recommend Graham Wilson @ Mortgage 42. Graham always goes the extra mile to find exactly the right mortgage and life protection you may require. Very thorough and any questions are answered promptly and without fail. We have used Graham for over 8 years now and will continue to. You've tried the rest, now use the best! Best in the game! 💪 Dan and family.

Louis Wakefield

Louis Wakefield

17 days ago

I wouldn’t trust on one else on sorting my mortgage. Graham is fantastic. He spends time going through everything, even if you ask the same questions multiple times. His knowledge and expertise is second to none. Couldn’t ask for anything more from him or the company.

Lindsey Baron

Lindsey Baron

17 days ago

I’ve sought advice from Graham on numerous occasions and have always received an absolutely fantastic service from start to finish. He takes all of the stress out of the process and goes above and beyond in everything he does. I wouldn’t hesitate in recommending him to anyone else!

Chris Ashton

Chris Ashton

17 days ago

Fantastic team of people nothing is any bother So easy to use any problems just chat to them they are so helpfull so friendly best place to get great help and advice Best advice I have ever had They look at all options nothing is any problem You will get honest first class help every time 👍👍

Jenna

Jenna

17 days ago

Fantastic service. Highly professional and so friendly. Graham really knows his stuff, helped us secure our dream home and mortgage renewals over the years. We will never go anywhere else!

Graeme Murray

Graeme Murray

17 days ago

I've used Graham Wilson for many years for mortgages and insurance. He has saved me a fortune over the years! Great bloke and always exceptional service

peter walmsley

peter walmsley

17 days ago

Graham did a remortgage for a rental property. Everything was explained clearly. I’m very happy with the outcome and will definitely be using Mortgage 42 again.

Sean Peters

Sean Peters

17 days ago

Graham’s knowledge of the mortgage market is second to none. Combined with his attention to detail and efficiency makes for a winning combination. I can’t recommend Graham and Mortgage 42 highly enough.

Manjit Jandu

Manjit Jandu

18 days ago

Mortgage42 have provided with us with an excellent service. Graham and his team are very personable, have a really good work ethic and their communication is second to none. We felt fully supported throughout the process of our application. Graham's knowledge of the system makes it much easier for the client to navigate the systems. I would 100% recommend Mortgage42 to my friends and family.

Google Logo

5.0 rating from

Get a Mortgage Quote

Compare mortgage rates from top lenders and find the most suitable loan for you.