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Terms & Conditions

Please take the time to read these terms and conditions carefully before using this website. These terms outline the rules, responsibilities, and guidelines for interacting with our site and accessing our services. Understanding these conditions is crucial to ensure a smooth and secure experience.

Terms of website use

This terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website https://mortgage42.co.uk/ (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site. Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.
By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our site.

Other applicable terms

Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Information about us

https://mortgage42.co.uk/ is a site operated by Mortgage42 Ltd ('We'). Mortgage42 Ltd is a company registered in England No. 16168064. Registered Office: 35 Parish Gardens, Leyland, Lancashire, PR25 3UF.

Mortgage42 Ltd is authorised and regulated by the Financial Conduct Authority.

Changes to these terms

We may revise these terms of use at any time by amending this page.
Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Changes to our site

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing our site

Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our site.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • Use of, or inability to use, our site
  • Use of or reliance on any content displayed on our site
  • If you are a business user, please note that in particular, we will not be liable for:
    • Loss of profits, sales, business, or revenue
    • Business interruption
    • Loss of business opportunity, goodwill or reputation
    • Any indirect or consequential loss or damage
      If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
      We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Uploading content to our site

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out as follows:

You may use our site only for lawful purposes. You may not use our site:

  • In any way that breaches any applicable local, national or international law or regulation
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect
  • For the purpose of harming or attempting to harm minors in any way
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (see below)
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam)
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms.
  • Not to access without authority, interfere with, damage or disrupt:
    • Any part of our site
    • Any equipment or network on which our site is stored
    • Any software used in the provision of our site
    • Any equipment or network or software owned or used by any third party

Interactive services

We may from time to time provide interactive services on our site, including, without limitation:

  • Chat rooms
  • Bulletin boards
  • Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
    We will do our best to assess any possible risks for users (and in particular, for children)from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
    The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.
    Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content standards

These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it. You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole. Contributions must:

  • Be accurate (where they state facts)
  • Be genuinely held (where they state opinions)
  • Comply with applicable law in the UK and in any country from which they are posted
  • Contributions must not:
    • Contain any material which is defamatory of any person
    • Contain any material which is obscene, offensive, hateful or inflammatory
    • Promote sexually explicit material
    • Promote violence
    • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age
    • Infringe any copyright, database right or trade mark of any other person
    • Be likely to deceive any person
    • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence
    • Promote any illegal activity
    • Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety
    • Be likely to harass, upset, embarrass, alarm or annoy any other person
    • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person
    • Give the impression that they emanate from us, if this is not the case
    • Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse

Suspension and termination

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of these terms upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our site
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our site
  • Issue of a warning to you
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach
  • Further legal action against you
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary

We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

We warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in these terms.

The views expressed by other users on our site do not represent our views or values.

Viruses

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our

If you wish to make any use of content on our site other than that set out above, please contact info@mortgage42.co.uk.

Third party links and resources in our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those sites or resources.

Use of Technology & Automated Processing We use Mortgage Assist Pro(MAP), a technology platform that includes Artificial Intelligence(AI) and Large Language Models (LLMs) to process mortgage applications more efficiently. This software helps verify documents, detect fraud risks, and ensure compliance with mortgage regulations. By using our services, you consent to the use of these automated tools as part of our assessment process. If you have concerns or wish to request a human review of an AI-assisted decision, please contact us.

Applicable law

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Google Reviews

See What Our Customers Say

We take pride in our customer service and are committed to providing you with the best possible experience. Here's what some of our customers have to say about us.

Graham

Graham

6 days ago

Huge thanks to Graham for his incredibly quick work in securing us a much better mortgage rate in no time! We really appreciate how efficient and helpful Graham and Karen are throughout the process. I’d definitely recommend Mortgage42 to anyone buying their first home, moving house or renewing their mortgage, they’ll help you get the best deal possible!

Aimee Croft

Aimee Croft

7 days ago

Thank you to Karen and Graham, once again you have made it happen for us, within no time at all, you found us a new mortgage with a better rate and lower monthly repayments, we wouldn’t use anyone else for anything financial related.

Ian Aguilar

Ian Aguilar

7 days ago

Great service as always!

Sophie Parkinson

Sophie Parkinson

7 days ago

Graham and the team have been great with everything trying to source me a first time mortgage. He’s been so responsive via messages when I’ve had questions and any issues he’s been able to help and guide me. Would absolutely recommend his services.

Katie Hen

Katie Hen

9 days ago

Graham organised our life insurance policies, ensuring we understood what we were getting and navigating us through the application form. Would 100% recommend his professional yet personable approach and eye for detail and making sure we got the best deal that works for us.

Karen Smitj

Karen Smitj

13 days ago

Highly recommend Mortgage 42, source the best deal. Amazing service have used Graeme for many years, always a pleasure. Graeme makes the whole process simple & easy. If you are looking for a mortgage or a re mortgage speak to Mortgage 42.

Samantha R

Samantha R

22 days ago

I’ve had several messages and chats with Graham for general mortgage advice and he’s been so helpful in assisting. When it comes to my renewal time we’d not hesitate in using mortgage42, and I’ll certainly recommend you to family and friends . Thanks Sam

Bobby Pook

Bobby Pook

24 days ago

Got me a great mortgage deal and sorted my life insurance

Tom Prescott

Tom Prescott

24 days ago

We have only ever dealt with Graham for our mortgage and related insurances since our first purchase eight years ago. Graham is brilliant at explaining the process, answering any questions you have and making the mundane anything but! Furthermore, I have complete confidence that Graham secures the best and most appropriate mortgage for your needs. We would never go anywhere else, the process is easy and Mortgage 42 have been a joy to deal with.

Emilie Banks

Emilie Banks

24 days ago

Graham has been absolutely fantastic helping me secure my mortgage offer! I have received continuous support all the way through the process. Couldn’t recommend more!

Natasha Carey-Parker

Natasha Carey-Parker

about 1 month ago

The best mortgage advice around! Would never go anywhere else. Graham will always be our go to for mortgage and insurance advice! Amazing at his job and just a genuinely nice guy! Thankyou both for all your help!

matt sugden

matt sugden

about 1 month ago

Graham as always top class service very fast and efficient always finds us the best deals suited to personal circumstances

kieran hempton

kieran hempton

about 1 month ago

Brilliant experience from start to finish, not a company on this planet I’d trust with a mortgage enquiry more than Graham and the team at mortgage 42 10/10 as always

chris cowburn

chris cowburn

about 1 month ago

Thankyou so much Graham and Karen at Mortgage 42, I was recommended to use Graham through a family member and he has been brilliant, quite easily the best I've ever been to, he goes over and above the call of duty to get the best deals available, communication is fantastic and I've really gained much more than just a brilliant Mortgage advisor, a true friend for life! Thanks for everything 💙

Joanna Walmsley

Joanna Walmsley

about 1 month ago

Amazing service, I would highly recommend.

Andrew Todd

Andrew Todd

about 1 month ago

Mortgage42 will advise you of the best solution and find the right deals for you that suit your needs. So professional yet at same time, making it easy to understand to make you feel comfortable with the decision you want to make. I will not use anyone else and highly recommend. First class.

Danny Vickers

Danny Vickers

about 1 month ago

Seamless. No other words. 9 years knocked off my term for the same monthly cost. 3rd mortgage with Graham and I'd never go anywhere else.

Mark Swindlehurst

Mark Swindlehurst

4 months ago

Graham and Karen make an amazing team, they have always helped us no matter what the situation is and do so with a professional and friendly style. Both very knowledgable and their rate are far below what they should charge, you’ll keep using them for who they are, as you won’t get service like this elsewhere. Wouldn’t go anywhere else!

Georgia Penfold

Georgia Penfold

about 1 month ago

I had a meeting yesterday for myself and my partner as first time buyers with Graham. Graham made sure we felt at ease and all my nerves went away. Within the first meeting we’ve received our mortgage in principle and Graham clearly has lots of knowledge which was so helpful for us who have never had a mortgage appointment before ☺️ I know Graham in and outside of work now and he’s always so kind and friendly which is exactly what I was looking for. Can’t thank Graham and Karen enough for their support and I can’t wait to start house hunting 🏡 Thank you 🫶🏻

Jan Taylor

Jan Taylor

about 1 month ago

If you’re looking for the best mortgage advice, look no further than Mortgage 42, Graham and Karen are so genuine, helpful and supportive. Their expertise extends beyond initial consultation. Mortgage 42 provides an extensive range of financial advice tailored to your specific circumstances, ensuring comprehensive support throughout your mortgage journey. Both Graham and Karen are consistently available to address any inquiries you may have, making the entire process seamless and stress free. Rely on their professionalism and dedication for a mortgage experience that is truly exceptional.

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