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Terms & Conditions

Please take the time to read these terms and conditions carefully before using this website. These terms outline the rules, responsibilities, and guidelines for interacting with our site and accessing our services. Understanding these conditions is crucial to ensure a smooth and secure experience.

Terms of website use

This terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website https://mortgage42.co.uk (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site. Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.
By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our site.

Other applicable terms

Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Information about us

https://mortgage42.co.uk is a site operated by Mortgage42 Ltd ('We'). Mortgage42 Ltd is a company registered in England No. 16168064. Registered Office: 35 Parish Gardens, Leyland, Lancashire, PR25 3UF.

Mortgage42 Ltd is authorised and regulated by the Financial Conduct Authority.

Changes to these terms

We may revise these terms of use at any time by amending this page.
Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Changes to our site

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing our site

Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our site.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • Use of, or inability to use, our site
  • Use of or reliance on any content displayed on our site
  • If you are a business user, please note that in particular, we will not be liable for:
    • Loss of profits, sales, business, or revenue
    • Business interruption
    • Loss of business opportunity, goodwill or reputation
    • Any indirect or consequential loss or damage
      If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
      We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Uploading content to our site

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out as follows:

You may use our site only for lawful purposes. You may not use our site:

  • In any way that breaches any applicable local, national or international law or regulation
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect
  • For the purpose of harming or attempting to harm minors in any way
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (see below)
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam)
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms.
  • Not to access without authority, interfere with, damage or disrupt:
    • Any part of our site
    • Any equipment or network on which our site is stored
    • Any software used in the provision of our site
    • Any equipment or network or software owned or used by any third party

Interactive services

We may from time to time provide interactive services on our site, including, without limitation:

  • Chat rooms
  • Bulletin boards
  • Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
    We will do our best to assess any possible risks for users (and in particular, for children)from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
    The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.
    Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content standards

These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it. You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole. Contributions must:

  • Be accurate (where they state facts)
  • Be genuinely held (where they state opinions)
  • Comply with applicable law in the UK and in any country from which they are posted
  • Contributions must not:
    • Contain any material which is defamatory of any person
    • Contain any material which is obscene, offensive, hateful or inflammatory
    • Promote sexually explicit material
    • Promote violence
    • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age
    • Infringe any copyright, database right or trade mark of any other person
    • Be likely to deceive any person
    • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence
    • Promote any illegal activity
    • Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety
    • Be likely to harass, upset, embarrass, alarm or annoy any other person
    • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person
    • Give the impression that they emanate from us, if this is not the case
    • Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse

Suspension and termination

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of these terms upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our site
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our site
  • Issue of a warning to you
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach
  • Further legal action against you
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary

We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

We warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in these terms.

The views expressed by other users on our site do not represent our views or values.

Viruses

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our

If you wish to make any use of content on our site other than that set out above, please contact info@mortgage42.co.uk.

Third party links and resources in our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those sites or resources.

Use of Technology & Automated Processing We use Mortgage Assist Pro(MAP), a technology platform that includes Artificial Intelligence(AI) and Large Language Models (LLMs) to process mortgage applications more efficiently. This software helps verify documents, detect fraud risks, and ensure compliance with mortgage regulations. By using our services, you consent to the use of these automated tools as part of our assessment process. If you have concerns or wish to request a human review of an AI-assisted decision, please contact us.

Applicable law

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Google Reviews

See What Our Customers Say

We take pride in our customer service and are committed to providing you with the best possible experience. Here's what some of our customers have to say about us.

Sarah Young

Sarah Young

about 21 hours ago

Graham and Karen were incredibly helpful and understanding. I knew nothing about mortgages going into the appointment but Graham put my mind at ease and explained everything thoroughly and in language I understood. I’ll be recommending them to anyone I know wanting a mortgage going forward

tracy walker

tracy walker

2 days ago

Absolutely fantastic. Get us the best deals ever , so supportive and friendly .highly recommend

Liz Weldon

Liz Weldon

6 days ago

We’ve been supported by Graham for the past 13 years with our mortgage and financial decisions, and throughout that time we’ve always felt happy, reassured, and completely at ease. Making decisions about our future has never felt daunting, thanks to the care and clarity Graham brings. Graham and Karen truly go above and beyond, always making everything feel easy, smooth, and manageable, while being so thoughtful and understanding of our family life.

Deborah Whittle

Deborah Whittle

8 days ago

Graham and Karen are super helpful, this is the second time Graham has helped me.They made it very easy for me and even helped seeking out other services like solicitor, insurance etc. If you want the pain of searching for a mortgage taken away, go with Mortgage42.

Beth Cowell

Beth Cowell

13 days ago

We’ve worked with Graham for a few years and he’s always so helpful and provides great advice. 100% recommend him.

Nicky Machin

Nicky Machin

15 days ago

Graham and the team at Mortgage42 are genuinely the most friendly, knowledgeable and professional people you could wish to work with. Graham has been dealing with my mortgages and insurances for almost 15 years and without fail has got me the best deal, given great advice and provided a completely tailored service. Nothing is too much trouble. These guys are amazing. I could not recommend them more!

Paul Obrien

Paul Obrien

4 months ago

We have used Graham for our mortgage advice for over 10 years, and he never fails to deliver exactly what we are looking for at the best price on offer. Excellent customer service and top tips for Disneyland included. Would highly recommend.

lindsey coane

lindsey coane

18 days ago

Mortgage42 are fantastic- professional, friendly and brilliant at what they do!!

Stewart Fisher

Stewart Fisher

22 days ago

We was highly recommended mortgage 42 by multiple people and after having a meeting with them i would also highly recommend no pressure very helpful nothing was a problem very easy to talk too and everything explained professionally through out made everything easy all round definitely using mortgage 42 again pleasure to deal with .

Lee Normington

Lee Normington

26 days ago

We had a previous mortgage advisor who sadly let us down for a meeting. However Graham was recommended to me by a friend who got us into a call straight away and went through everything and educated us along the way. Highly knowledgeable, relatable and showed us the best ways to pursue forward with being a first time buyer and making this experience enjoyable rather than stressful. Very much recommended. Thank you Graham!

Amy Foster

Amy Foster

26 days ago

As always absolutely outstanding work from Graham and Karen. From start to finish they made it’s so easy to find me a new mortgage deal. They took all the stress away and I had a new mortgage deal within a few hours. I’m not the easiest customer and they did all the hardwork for me as I had no idea what I needed to do. Thank you so so much from the bottom of my heart.

Blackpool Food

Blackpool Food

29 days ago

Fantastic team, Graham is phenomenal at what he does, me and my partner would be lost and stressed out of our minds without his and Karen’s help. Everything is seamless and the systems they put in place make buying a house so simple! Thankyou

Pete McKenna

Pete McKenna

about 1 month ago

Returned for Graham's assistance after he had helped with a previous mortgage deal and he'd really delivered. The service this time was again excellent, with him identifying a top product whilst taking the aggravation out of the process.

Emma Turner

Emma Turner

about 1 month ago

Fabulous experience with Mortgage42 from start to finish. First appointment to mortgage offer complete within less than 24 hours. Would highly recommend for all you mortgage and protection needs. Graham can work miracles and Karen is fabulous at keeping us updated. We will be back in 2 years when our deal is up! Thank you both

Calderbank Agri

Calderbank Agri

about 2 months ago

We have used Graham for the past 8 years and wouldn’t go anywhere else. Excellent service and wonderful people to deal with. Highly recommend!

Charlotte Kemp

Charlotte Kemp

about 2 months ago

I only have wonderful things to say about Mortage42. Kind, professional and outstanding service. Graham has helped me so much and I am so grateful. Highly recommend!!

Jay

Jay

about 2 months ago

Graham has been my mortgage broker for 8 years since buying my property. Good clear information/advice is given, easy to understand and work with when remortgaging. I would not go to anyone else.

Lee Jorgensen

Lee Jorgensen

about 2 months ago

Graham gave us very good advice. Very down to earth and friendly, found us a great deal for our MIP.

Mark Cooper

Mark Cooper

about 2 months ago

Outstanding service as always, been dealing with Graham for nearly 10 years now and will never use anyone else but Mortgage42. Reduced the terms of the mortgage and paying less per month, Couldn't ask for anything else.

Bev Frost

Bev Frost

2 months ago

Absolutely amazing service from Graham and Karen and the rest of the the team at Mortgage42, saved us a fortune on our remortgage, we highly recommend you give them a try. They are truly amazing. Thankyou for everything.

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